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Privacy Policy

A legal disclaimer

The information provided on this website is for general informational purposes only. Citadel Outdoor Works makes no representations or warranties, express or implied, about the accuracy, reliability, or completeness of any content on this site.

All services are subject to a written agreement and may vary depending on site conditions, materials, and customer requirements. Images and project descriptions are for illustrative purposes only and may not reflect the exact outcome of your project.

Citadel Outdoor Works is not responsible for any damages, losses, or liabilities arising from the use of this website or reliance on the information contained herein. Use of this site does not create a contractor-client relationship.

For specific details regarding services, pricing, warranties, and timelines, please contact Citadel Outdoor Works directly.

Privacy Policy 

At Citadel Outdoor Works, your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website or interact with our services.

1. Information We Collect

We may collect personal information that you voluntarily provide, including but not limited to:

  • Name

  • Phone number

  • Email address

  • Address or service location

  • Project details or inquiries

We may also collect non-personal information such as your IP address, browser type, and usage data to improve website performance.

2. How We Use Your Information

Your information may be used to:

  • Respond to inquiries or service requests

  • Provide estimates or proposals

  • Schedule and complete services

  • Improve our website and customer experience

  • Send occasional updates or promotions (only if you opt-in)

3. Sharing of Information

We do not sell, rent, or trade your personal information. Your information may only be shared with trusted third-party vendors who assist us in operating our business (e.g., payment processors, scheduling software) and are required to keep your information confidential.

4. Data Security

We take reasonable steps to protect your information from unauthorized access, disclosure, or misuse. However, no online transmission or storage system is 100% secure.

5. Cookies & Tracking

Our website may use cookies or similar technologies to enhance your browsing experience. You may adjust your browser settings to refuse cookies if you prefer.

6. Your Rights

You have the right to request access to, correction of, or deletion of your personal information that we hold. To exercise these rights, please contact us directly.

7. Updates to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date.

8. Contact Us

For questions about this Privacy Policy, please contact:

📞 281-777-7572
📧 info@CitadelOutdoorWorks.com
📍 Houston, TX

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